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		<title>Honest Rant of an ex-Support Engineer</title>
		<link>http://www.firdouss.com/2009/10/honest-rant-of-an-ex-support-engineer/</link>
		<comments>http://www.firdouss.com/2009/10/honest-rant-of-an-ex-support-engineer/#comments</comments>
		<pubDate>Tue, 20 Oct 2009 12:31:16 +0000</pubDate>
		<dc:creator>Fird Ross</dc:creator>
				<category><![CDATA[Life & Work]]></category>
		<category><![CDATA[application]]></category>
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		<category><![CDATA[I.T]]></category>
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		<description><![CDATA[I&#8217;ll be honest with this one. I&#8217;ve heard of a recent news from some friends of mine about something pretty shocking. So I am compelled to write about my own views and opinions regarding this matter. For the uninitiated, I was once a technical support engineer (I have no real idea why they call us [...]]]></description>
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