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Fixing Windows Live Messenger 8100030F Error

I don’t know if you guys face this problem. Under a certain network setup my Windows Live Messenger (version 2009, the latest at the point of this post) refuses to connect and keep on saying there was a problem connecting, and give me the error code 8100030F.

I checked out on Windows Live Help Site and to my surprise, this error code isn’t mentioned anywhere in the website.

So after a few rounds of testing and changing some settings, I found out there’s a problem with hostname resolution during the connecting process. So with a few DNS wizardry and some lookups, I manage to apply a quick fix and now my Windows Live Messenger works like a charm anywhere!

Note: You need to be an administrator or have administrator access to be able to apply this fix

Edit your Windows host file

Browse to “C:\windows\system32\drivers\etc\”, and you’ll see a file named “hosts”. Open up this file with Notepad and add the following line after the last entry:

65.54.239.80 messenger.hotmail.com

Now try connecting again. This works instantly for me. I’m using MS Windows Vista Enterprise (32 bit) and Windows Live Messenger 2009 (build 14).

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20 Comments

  • Pao says:

    It also works for Windows XP Pro SP2

  • Bob says:

    Good show old bean :P That saved me about an hour worth of work.

  • Marcus Woo says:

    Hi Folks, wonder if anyone can help me. I tried to edit the Hosts file with Notepad. However, I was unable to save it. System kept prompting me a message ” Cannot create the C:\WINDOWS\System32\drivers\etc\host.msn”. “Make sure that the path and filename are correct”

    Would appreciate your kind assistance! Cheers

  • spe says:

    Worked perfectly for me. thank you.

  • Kathleen Llamas says:

    awesome! worked great for me!!!

    Marcus — be sure to change the properties for that file before you add anything to it..

    1. Right click the file, go to properties
    2. Uncheck “read-only”
    3. Open “hosts” in notepad
    4. Edit file to add in “65.54.239.80 messenger.hotmail.com”
    5. Close and save
    6. Right click file and go to properties
    7. Check “read-only” box.
    8. Hit ok..

    That should do it! Thanks for the help on this! I couldnt find the error for the life of me and it was starting to get irritating.. :)

    Thanks!
    Kat

  • kaiwooi says:

    excellent. it work well

  • Felipe Roos says:

    Hey! Awesome! How did you find this?

  • morfie says:

    thanks worked for me. Your first for this error number in google. ;)

  • tito says:

    Enter your comments here… It worked for me

  • Kjmj24 says:

    Wua, very nice working fine thank you.

  • Nandini says:

    Thanks a ton! Your entry was most helpful. :)

  • hamesprime says:

    awesome…well done.

  • MJ says:

    It worked for me – for 2 days only.

    Now I’m getting Key Ports & Hosts error. Clicking Repair will remove the “65.54.239.80 messenger.hotmail.com” and I will not have Hosts error but still have Key Ports err.

    Windows should publish the steps to fix it. It’s not even in it’s website.

  • pelo says:

    worked for me as well… you are great and thanks :)

  • Rami says:

    after i add the string to the hosts file , i cant save it as i dont have the permisison to replace the file.
    im using windows vista enterprise 32 bit.
    any advise plz.
    thabnks

  • Patrick says:

    Work for me after an IPCONFIG /FLUSHDNS and ARP -D commands at DOS prompt. thkx

  • Syarif says:

    The tips is great, it works for me.

  • ludivaso says:

    What a way it just work
    My MSN is Rock n Roiling now
    outstanding bro

  • Amit says:

    You are a god!! Thank you so much…was frustrating the hell outta me! It worked for me on XPSP3.

  • rararara says:

    lol it didn’t work for me it still doesn’t connect.

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